Lockouts
Lockout Services
You do not need to know the name of the lock to call us. Describe the door, say whether anyone is inside, and tell us what stopped working. Our part is the opening, the extraction or the temporary repair; your part is a little patience.
Which one do I need?
- The keypad on the smart lock blinks once and goes dark.Home Lockout Service
- A cook stepped into the alley with the recycling and the rear door swung shut behind him.Business Lockout Service
- Overnight the deadbolt froze, and this morning the key would only turn partway.Broken Key Extraction
- They did not get in.Break-In Damage Lock Repair
- You are inside, the deadbolt is thrown, and the thumb-turn will not budge.Seized & Jammed Lock Opening
- Your purse was taken from the back of a chair at a restaurant.Lost Keys — Same-Visit Rekey
Lockout Services
Locked out of a home or business, a key snapped in the lock or a lock that has seized: entry with the least damage, then the door secured again.
Home Lockout Service
Checking a smart or keypad lock before opening it
Electronic locks get their own set of questions. Is the keypad completely dead or just refusing the code? Are there battery contacts on the outside that accept a nine-volt battery for a temporary boost?
Is there a mechanical override cylinder behind a cover, and does anyone hold the key for it? Is the lock paired to an app that could unlock it from a phone, and has the phone been factory reset lately? These checks decide whether the door can be opened by simply restoring power, by using the override cylinder, or by treating it like any other lock. It also tells the locksmith what to reset once you are inside.