Commercial · Toronto
Commercial Rekeying
The manager's key ring went missing somewhere between the bank and the car, and the master on it opened every door in the building.
In plain words
Changing the locks answers today's question; key control keeps it answered. During a commercial rekey the new keys are stamped with a serial code rather than the business name or address, so a dropped key tells its finder nothing. Each key is logged against the person who receives it, and the old keys are collected and cut up on the spot. For premises that want copies kept out of hardware stores, the cylinders can be set up on a restricted keyway, with blanks released only against a signed authorization. What you end up with is a set of locks whose keys you can account for years later.
How the visit goesThe renovation is finished and the contractors have gone, along with the loaner keys they used for six weeks. Trades, delivery drivers and an inspector all came through, and the front door still answers to the key that was passed around the site.
Commercial Rekeying
How the visit goes
A walk of every door and lock
The locksmith walks the premises with you and lists every opening that should be in the plan: the customer entrance, the receiving door, offices, stockroom, cash room, server closet, the mailbox, cabinets, and any padlocks on gates, compounds or roll shutters. Each lock is identified by type, since a mortise cylinder in an aluminum storefront door, a key-in-lever set on an office, a rim cylinder on a back door and an interchangeable core in a stockroom each come out and go back in differently. The keyway and the maker's mark are noted, and the condition of each cylinder is checked, so the list from the walk is what the quote and the work are built on.
Storefront and mortise cylinders
Aluminum storefront doors carry a threaded mortise cylinder held by a small set screw in the door edge. The locksmith loosens the screw, spins the cylinder out, repins it, and threads it back to the same depth so the cam engages the deadbolt or hook bolt behind it and nothing else. Mortise locks in older office doors work on the same principle with a heavier lock body. On both, the depth and cam type matter as much as the pinning: a cylinder a turn too far in or a cam of the wrong shape will feel right in the hand but fail to throw the bolt, so each is cycled open and closed.
Storefront hardware ready for the salt
Cylinders on a street-facing door live a hard life: slush, salt spray from the sidewalk plough and a dozen freeze-thaw swings a winter. Each cylinder handled during the rekey is cleaned and dressed with the lubricant approved for that model, a dry graphite, PTFE or specified liquid lubricant applied sparingly, since too much graphite can gum a cylinder just as oil traps grit. Keep it that way with a puff of the same lubricant each autumn and a wipe of the key before it goes in on a slushy morning. A set screw snugged, a cam aligned and a bolt that throws fully are part of the handover, so the rekeyed door also locks more cleanly than it did before.
Commercial Rekeying
In the van
Plug follower
Cylinder removal and spanner tools
Mortise cylinder set screws and cams
Code key machine
Rekeyable padlocks
Commercial Rekeying
What affects the quote
Upgrades chosen on the day
Some businesses use the visit to move to interchangeable cores, add a lockbox for the alarm company or fit a heavier cylinder on the cash room. Each is a separate line you can accept or leave.
A master key plan
Pinning cylinders to accept both a change key and a master, and designing the chart so no key opens a door it should not, is more work per cylinder than keying everything alike.
Cylinders that need replacing
Where a worn, corroded or low-grade cylinder is better replaced than repinned, the new part is added for that door alone, and the locksmith points it out before the work begins.
What to have ready
- Can you gather every existing key so they can be read on site?
- How many doors, padlocks and cabinets do you want included, and where are they?
- Does your lease say anything about changing locks or giving the landlord a key?
Commercial Rekeying: questions
QuestionsWhat is the difference between rekeying a business and replacing its locks?
Rekeying keeps every lock on the door and changes only the pins inside the cylinder, so a new key works and the old ones stop. Replacing swaps the hardware itself. Commercial cylinders are made to be repinned many times, so rekeying suits any lock in sound condition and leaves the levers, trim and door untouched. Replacement is chosen door by door for cylinders that are worn, corroded or too light for what they protect.
What is a keying chart and why does it matter afterwards?
A keying chart is a plain list of every opening, the key group that operates it, the code stamped on those keys and the number issued. Months later it lets you answer exactly which doors a missing key opened, and it lets a locksmith add a new door to the system without changing anything else. Keep it with the key register, somewhere locked, with a copy off site.
Can all our doors be put on a single key?
Yes, if the cylinders share a keyway or can be fitted with ones that do. Keying everything alike is popular with small shops because staff carry one key and spares are simple. The trade-off is that one key then opens the cash room as readily as the front door. Many businesses choose a middle path: the doors everyone uses on one key, the sensitive rooms on another, and an owner's master that opens both.
Related services
- Access Control InstallationYou just leased the empty unit next door and want the new tenant to open their own suite without a key to yours, to the loading dock, or to the electrical room down the hall.
- Panic & Exit HardwareThe daycare wants the yard gate and the classroom door alarmed so a staff member hears the moment it opens, without turning either into something a child could be shut behind.
- Commercial-Grade Lock ReplacementOvernight someone forced the back door, and the cylinder face is scarred, the metal around the strike has pulled loose from the frame, and the latch no longer sits flush.